kalorynthevas Logo

kalorynthevas

Financial Research & Analysis

Privacy Policy

Your privacy matters to us. This policy explains how kalorynthevas handles your personal information with transparency and care.

Last Updated: February 15, 2025

Information We Collect

At kalorynthevas, we collect information that helps us provide you with accurate financial comparisons and personalized insights. The data we gather falls into several categories, each serving specific purposes for our service delivery.

Personal Information You Provide
  • Name, email address, and contact details when you register
  • Financial preferences and comparison criteria you specify
  • Feedback and communications you send to our support team
  • Survey responses and research participation data
  • Account settings and notification preferences
Automatically Collected Information
  • Device information including browser type and operating system
  • IP address and approximate geographic location
  • Website usage patterns and page interactions
  • Search queries and comparison history on our platform
  • Time stamps and session duration data

We don't collect sensitive financial information like account numbers or passwords to your financial institutions. Our focus remains on helping you compare options without compromising your financial security.

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering better financial comparison services. We're transparent about these uses and never employ your data for purposes beyond what's outlined here.

Service Delivery

Your personal information helps us customize comparison results to match your specific financial situation and preferences. This includes remembering your search criteria, providing relevant recommendations, and ensuring you see the most suitable options first.

Communication and Support

We use your contact information to send important updates about our services, respond to your inquiries, and provide customer support. This includes notifications about new features that might interest you based on your usage patterns.

Platform Improvement

Usage data helps us understand how people interact with our comparison tools. We analyze this information to identify areas for improvement, fix technical issues, and develop new features that better serve our users' needs.

Legal and Security

Sometimes we process information to comply with legal requirements, protect against fraud, or ensure platform security. This might involve analyzing usage patterns to detect unusual activity or responding to legitimate requests from regulatory authorities.

Information Sharing and Disclosure

We take a conservative approach to sharing your information. kalorynthevas doesn't sell personal data to third parties, and we limit sharing to specific circumstances that directly benefit our service delivery or comply with legal requirements.

Service Partners

We work with trusted partners who help us deliver our comparison services. This includes technology providers who help maintain our platform, analytics services that help us understand user behavior, and customer service tools that enable us to provide support. These partners can only use your information for the specific services they provide to us.

Financial Institution Partners

When you express interest in a financial product through our platform, we may share relevant contact information with that institution. This sharing is always with your explicit consent and helps facilitate the application process you've chosen to begin.

Legal Requirements

Australian law sometimes requires us to share information with government agencies or regulatory bodies. We also may disclose information if necessary to protect our users, prevent fraud, or defend our legal rights. We carefully evaluate such requests and share only what's legally required.

Business Transfers

If kalorynthevas were ever acquired by or merged with another company, your information might be transferred as part of that transaction. We would notify you before any such transfer and ensure the new entity maintains similar privacy protections.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights through our platform and support channels.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.

Correct Inaccuracies

If you notice incorrect information in your account, you can update most details directly through your dashboard or contact us for help with corrections.

Delete Your Account

You can request complete deletion of your account and associated data. We'll remove everything except information we're legally required to retain.

Control Communications

Manage your email preferences, opt out of marketing communications, or adjust notification settings anytime through your account settings.

Data Portability

Request your personal data in a machine-readable format that you can transfer to another service provider if desired.

Lodge Complaints

If you're concerned about how we handle your privacy, you can contact us directly or file a complaint with the Australian Privacy Commissioner.

To exercise any of these rights, simply contact our privacy team using the details provided at the end of this policy. We typically respond to requests within five business days and complete most actions within 30 days.

Data Security and Protection

Protecting your information is fundamental to how we operate. We've implemented multiple layers of security controls and regularly review our practices to ensure they meet current best standards.

Encryption: All data transmission uses industry-standard TLS encryption. Stored data is encrypted using AES-256 encryption standards.
Access Controls: Employee access to personal data is limited based on job requirements and regularly reviewed. All access is logged and monitored.
Regular Audits: We conduct quarterly security assessments and annual third-party security audits to identify and address potential vulnerabilities.
Incident Response: We maintain a comprehensive incident response plan and would notify affected users within 72 hours of discovering any data breach.

Our security measures extend beyond technology to include employee training, vendor management, and regular policy updates. We also participate in responsible disclosure programs that allow security researchers to report vulnerabilities safely.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal requirements.

Data Type Retention Period Reason
Account Information Duration of account + 2 years Service delivery and dispute resolution
Usage Analytics 3 years Platform improvement and trend analysis
Communication Records 5 years Customer service and legal compliance
Financial Preferences Duration of account Personalized service delivery
Marketing Consent Until withdrawn Communication preferences

When retention periods expire, we securely delete or anonymize your information. For deleted accounts, we remove personal identifiers immediately but may retain anonymized usage statistics to help improve our services for other users.

International Data Transfers

While kalorynthevas primarily operates within Australia, some of our technology partners and service providers operate internationally. When we transfer data overseas, we ensure appropriate protections are in place.

Cross-Border Transfers: We may transfer your personal information to service providers in the United States and European Union for cloud hosting, analytics, and customer support services.
Transfer Safeguards
  • All international partners meet or exceed Australian privacy standards
  • Data processing agreements specify Australian privacy law compliance
  • We regularly audit international partners' privacy and security practices
  • Transfer volumes are minimized to only what's necessary for service delivery

You have the right to request information about any international transfers of your data and the safeguards we've put in place. Contact our privacy team if you'd like specific details about where your information is processed.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to improve your browsing experience and understand how people use our platform. We're selective about the cookies we use and provide you with control over non-essential tracking.

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, secure area access, and remembering your preferences during a single session. You cannot opt out of these cookies as they're required for the service to work.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us identify popular features, troubleshoot issues, and improve our user experience. These cookies collect anonymized information about your visit patterns.

Preference Cookies

These cookies remember your choices and settings to provide a personalized experience on return visits. They might remember your comparison criteria, preferred layout options, or communication preferences.

You can manage your cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies might affect website functionality, but we'll always explain what features might be impacted.

Changes to This Privacy Policy

We review and update this privacy policy regularly to ensure it accurately reflects our practices and complies with current laws. When we make significant changes, we'll notify you through multiple channels to ensure you're aware of the updates.

Notification Process

For major policy changes that affect how we collect, use, or share your information, we'll send email notifications to active users at least 30 days before the changes take effect. We'll also display prominent notices on our website and update the "Last Updated" date at the top of this policy.

Your Options

If you disagree with policy changes, you can adjust your privacy settings, update your communication preferences, or close your account before the changes take effect. Continued use of our services after the notice period constitutes acceptance of the updated policy.

We maintain an archive of previous policy versions so you can review what has changed over time. This transparency helps you understand how our privacy practices evolve as our services grow and improve.

Privacy Questions and Concerns

kalorynthevas Privacy Officer

Unit 1304/161 Grey St, South Brisbane QLD 4101, Australia

Email: privacy@kalorynthevas.com

Phone: +61740413334

We typically respond to privacy inquiries within 2-3 business days and aim to resolve all concerns within 30 days.